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We answer frequently asked questions

What if I have a problem placing my order?

Call customer support : 212.757.3535 or contact us here

What do I do if I receive a wrong item?

Call customer support : 212.757.3535 or contact us here

Are the prices same as online as in the store

Yes all store and online prices are the same.

What payment method do you accept ?

We accept Visa, Mastercard, Discover and Amex

Do you ship international ?

Currently, we only ship to Canada.

Do you ship to all 50 states

Yes.

Do you offer express delivery ?

No we only offer 5 day ground shipping. You can find more about our shipping methods here

What is your return policy?

Please find our return policy here

Can I return an item I bought online in-store?

No. At the moment we do not accept online purchase returns in-store.